Lesson series

Human Performance and Nontechnical Skills

Understand the basics of human factors and how they apply to human performance and the development of non-technical skills.
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Improve performance using Human Factors.

An understanding of Human Factors' influence on performance and non-technical skills is essential for anyone working in demanding or safety-critical roles.

Course summary

The Human Performance and Non-technical Skills course will build your knowledge of human factors and how it can influence day to day performance at work. You will gain an understanding of the scope of human factors and human performance, and some basic tools that you can start to apply straight away. The course is also a valuable foundation for further study in human factors, which makes it the perfect starting point before you enrol in one of our more specialised courses.

The course provides a solid foundation in human factors and non-technical skills for those working in safety-critical operations, personnel management, safety and quality management, safety investigations, and training.

The course can be visited as many times as you wish, over an 8 week period, and the learning platform will remember your place in the course. This means that you can complete the learning in small sections to fit with your busy schedule. 

Course Details

Introduction to Human Factors

Learn about the key topics and underpinnings of Human Factors, and how it can be utilised in the workplace.

Human performance

Apply your understanding of human characteristics, capabilities and limitations, to your work environment to better understand and optimise human performance outcomes.

High performance skills training

Apply skills and techniques that are associated with peak performance, to perform at your best and manage the challenges of operational variability and complexity.

Course overview

Modules:
1. What is Human Factors?
2.  Human performance basics
3. High performance skills training
Duration:
2-4 hours (approximately) self-paced. The course is structured in short modules of about 1 hour in duration.  
Required resources:
Headphones or speaker for audio content.
For the best possible experience, complete the course on a computer or tablet device with an up-to-date operating system and browser.
*Please note that the course is not compatible with some older iPads that don't have the latest version of iOS and Safari, and older browsers such as Internet Explorer.
Language:
English, with English subtitles available (closed captions) 

Start your Human Factors journey now!

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